App Help & FAQ

These answers cover using the Troveree mobile app (iOS and Android). Looking for pricing or plan questions instead? See our Pricing & Plan FAQ. Can't find what you're looking for? Contact Support and we'll be happy to help.

Troveree is an inventory management app built for antique and vintage booth vendors. It helps you track where every item lives — by booth, bin or folder — so you can quickly, easily and always find your stuff.

Yes, in the native iOS and Android app. You can keep scanning, snapping photos and updating your inventory without a connection, and any changes will sync automatically the next time you're back online. (The troveree.com website requires an internet connection.)

From your inventory list, tap the add button to create a new item. You can snap a photo, scan an existing barcode, or generate a new label right from the app — then assign it to a folder or bin so you always know where to find it.

The Free plan covers the essentials for getting started. Standard and Premium unlock higher inventory limits and additional features such as sales and profit reporting. You can compare plans and upgrade any time from the Profile tab in the app.

If you subscribed through the App Store or Google Play, manage or cancel your subscription from your device's app store settings. If you subscribed on the web, you can manage your plan from the Profile tab, or contact support for help.

On the sign-in screen, tap "Forgot password?" and enter the email address on your account. We'll send you a link to reset your password. If the email doesn't arrive within a few minutes, check your spam folder or contact support.

Yes. You can share a folder with another Troveree user, or publish select items publicly so customers can browse what you have available. Sharing settings can be managed from a folder's details.

We'd love to hear from you — email us at [email protected] with as much detail as you can (what you were doing, what you expected, and what happened instead), and we'll follow up as soon as possible.

Still have questions? Email Troveree Support and we'll get back to you.